FAQs
HOW DO I PLACE A CUSTOM ORDER?
Placing a custom order is easy! Simply fill out our Custom Order Request Form with your ideas, dimensions, photos, or inspiration. We will review your project and contact you with a quote and design recommendations.
WHAT TYPES OF METAL ART DO YOU CREATE?
We create custom metal signs, ranch signs, business logos, address signs, monograms, memorial pieces, decorative wall art, yard art, and one-of-a-kind custom designs. If you can imagine it, we can likely create it.
HOW MUCH DOES A CUSTOM METAL SIGN COST?
Pricing depends on the size, complexity, material, finish, and design requirements of your project. Every piece is unique, so we provide custom quotes based on your specific needs. Contact us for a free quote and we'll be happy to discuss your project.
DO I NEED TO PAY A DEPOSIT?
Most custom projects require a deposit before design and production begin. The remaining balance is due prior to pickup, delivery, or shipping. Deposit requirements will be outlined in your quote.
WHAT MATERIALS DO YOU USE?
Our metal art is cut from high-quality steel using precision CNC plasma cutting equipment. Material thickness varies depending on the project and intended use.
WHAT THICKNESS OF METAL DO YOU USE?
We use a variety of steel thicknesses depending on the application and size of the project. We will recommend the best material for durability, appearance, and intended use.
WHAT SIZES ARE AVAILABLE?
We offer a wide range of sizes, from small decorative pieces to large custom signs and business displays. If you have a specific size in mind, let us know and we will create a piece that fits your space perfectly.
DO YOU PROVIDE DESIGN SERVICES?
Yes! We can work from your logo, sketch, artwork, or idea. If you don't have artwork ready, we can help design a custom piece from scratch.
CAN YOU USE MY LOGO OR EXISTING ARTWORK?
Absolutely. We can work with most logos and artwork files to create a custom metal piece. If your file needs adjustments for cutting, we will discuss any necessary modifications before production.
WHAT FILE TYPES DO YOU ACCEPT?
We accept most common file formats including AI, EPS, SVG, PDF, PNG, JPG, and high-resolution images. If you're unsure whether your file will work, send it to us and we'll review it.
CAN I SEE A PROOF BEFORE MY ORDER IS CUT?
Absolutely. All custom orders receive a digital proof for approval before production begins. We will not cut your design until you are happy with the final layout.
WHAT FINISHES AND COLORS DO YOU OFFER?
We offer raw steel, painted finishes, powder-coated finishes, and rusted/patina finishes depending on the project. Available colors and finish options will be discussed during the ordering process.
WILL MY SIGN RUST?
Raw steel will naturally develop surface rust when exposed to the elements. To help protect your piece, we offer painted and powder-coated finishes designed to withstand outdoor conditions and extend the life of your sign.
DO YOU INSTALL METAL SIGNS?
Installation services may be available depending on the size and location of the project. For customers outside our service area, we provide recommendations and mounting options to help with installation.
WHAT IS THE TURNAROUND TIME FOR ORDERS?
Turnaround time varies based on project size and complexity. Most custom orders are completed within 1–3 weeks after design approval. Larger or highly customized projects may require additional time.
DO YOU SHIP YOUR METAL ART?
Yes! We ship throughout the United States. Shipping costs vary based on the size and weight of the finished piece.
DO YOU OFFER LOCAL PICKUP?
Yes. Local pickup is available by appointment. We will provide pickup details once your order is complete.
WHAT IS YOUR RETURN OR EXCHANGE POLICY?
Because each piece is custom-made, we do not accept returns or exchanges. If there is an issue with workmanship or an error on our part, we will work with you to make it right.
DO YOU CREATE BUSINESS SIGNS AND COMMERCIAL PROJECTS?
Yes! We work with businesses, organizations, schools, churches, ranches, and municipalities to create custom signage, logos, displays, and decorative metal installations.
